Shipping Policy

Processing Time:  Orders generally ship within 2 business days. Once the order has been shipped, you will receive a notification email with tracking ID. Shipping Time

• For US Orders-

All orders will be shipped from our California based fulfillment center. Standard free shipping delivery is usually within 8-12 business days(For domestic zip codes). Express shipping delivery is usually within 3 days(DHL eCommerce Package). Please note that if more than one item is placed in a single order, items may be delivered separately depending on stock and might potentially processed from different warehouses.

• For Canada Orders

All orders will be shipped from our Hong Kong based fulfillment center. Standard free shipping delivery is usually within 6~10 Working Days(Remote Areas +5 Working days). Order Value Over USD$120 We provide free EMS/DHL Express Shipping Order Value Under USD$120, You can choose EMS(5-15 Working Days – Accepts PO Box Addresses, )for a flat rate of USD$19.99 or DHL (3-7 Working Days) for a flat rate of USD$29.99. Please note that if more than one item is placed in a single order, items may be delivered separately depending on stock and might potentially processed from different warehouses.

• For International Orders

We’ll be shipping international orders from our Hong Kong based warehouse using HK Post or 4PX for standard free shipping and DHL International Package for express shipping. Standard shipping delivery is usually within 10-20 days, but can vary due location of customer as well as potential hangups in to customs. Express shipping delivery is within 3~7 days.

All Puffing Bird products are carefully and securely packaged, ships with unmarked brown paper boxes/plaint plastic postal bags.